Contact Information

We're happy to help with questions about your order, our patterns, or anything else. The fastest way to reach us is by email.

Get in touch

Email: aegyz4503@gmail.com
We aim to reply to all messages within 1–2 business days.

Company details

AEGYZ LTD
Registered in England and Wales, Company Number 17251941
46 Throwley Way, Sutton, Surrey, England, SM1 4AF

Before you contact us

• Can't find your download? Check the confirmation email sent to the address you used at checkout (including spam/junk folders). Your download links are also available from your order confirmation page.
• Problem with a pattern file? Email us your order number and a description of the issue and we'll send you a working copy.
• Question about a pattern before buying? We're glad to advise on skill level, yarn, and sizing — just ask.