Effective date: 2 August 2026

1. Data Controller

The data controller responsible for your personal information is:

AEGYZ LTD
Company Number: 17251941
46 Throwley Way
Sutton, Surrey
England, SM1 4AF
Email: info@aegyzz.shop

2. Information We Collect

We may collect the following categories of personal information:

Identity and Contact Information

• Your name
• Email address
• Billing address
• Telephone number when provided

Order Information

• Products purchased
• Order number and purchase date
• Delivery status
• Download and activation status
• Customer support history

Payment Information

Payments are processed by third-party payment providers. We may receive limited transaction details, such as:

• Payment status
• Payment method type
• Billing information
• Limited payment identifiers

We do not normally receive or store your full payment-card number or card security code.

Technical Information

• IP address
• Browser type
• Device type
• Operating system
• Cookie identifiers
• Referring pages
• Website activity
• Approximate location derived from your IP address

Communications

We collect information contained in emails, contact forms, reviews, support requests, and other communications you send to us.

3. How We Use Your Information

We may use personal information to:

• Process and verify orders
• Deliver digital products
• Provide installation and activation support
• Communicate about your purchase
• Prevent fraud and payment abuse
• Process refunds and payment disputes
• Maintain accounting and tax records
• Improve our website and customer experience
• Measure website performance
• Send marketing communications where legally permitted
• Comply with legal obligations
• Establish, exercise, or defend legal claims

4. Legal Bases for Processing

Where UK GDPR or similar privacy laws apply, we process personal information based on one or more of the following legal bases:

• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests
• Your consent, where required
• The establishment or defense of legal claims

5. Service Providers

We may share necessary personal information with service providers that help us operate our business, including providers of:

• E-commerce hosting
• Payment processing
• Email delivery
• Fraud prevention
• Customer support
• Website analytics
• Advertising, where legally permitted
• Accounting and legal compliance
• Cloud storage and security

These service providers may process personal information only to provide their contracted services and in accordance with applicable law.

6. Shopify

Our store may be hosted through Shopify. Shopify may process information required to operate the store, checkout, payments, security, and related e-commerce services.

Shopify's own handling of personal information is governed by its applicable privacy documentation.

7. Cookies

We may use cookies and similar technologies for:

• Essential website operation
• Shopping-cart functionality
• Checkout
• Security and fraud prevention
• Saving preferences
• Analytics
• Advertising, where legally permitted

You may manage non-essential cookies through the cookie-consent tool displayed on the website, when available, or through your browser settings.

Blocking essential cookies may prevent parts of the website from operating correctly.

8. Marketing Communications

We send promotional emails only where permitted by law.

You may unsubscribe by using the unsubscribe link in a marketing email or by contacting: info@aegyzz.shop

Transactional emails relating to your order are not marketing communications and may still be sent.

9. International Data Transfers

Because we use international service providers and sell to customers in different countries, personal information may be processed outside your country.

Where required, we use recognized safeguards such as adequacy decisions, contractual protections, or standard contractual clauses.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Order, payment, tax, and accounting records may generally be retained for up to six years or for another period required by law.

Support records may be retained as needed to resolve issues, prevent fraud, and maintain legitimate business records.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing
• Object to certain processing
• Request data portability
• Withdraw consent
• Opt out of targeted advertising or certain sharing
• Submit a complaint to a data-protection authority

To exercise a privacy right, contact: info@aegyzz.shop

We may request information necessary to verify your identity.

13. California and Other US Residents

Residents of California and certain other US states may have rights to know, access, correct, delete, or obtain a copy of personal information.

They may also have the right to opt out of certain sales, sharing, profiling, or targeted advertising where applicable.

We do not discriminate against customers for exercising applicable privacy rights.

14. UK and European Residents

UK and European residents may contact their local data-protection authority if they believe their privacy rights have been violated.

UK residents may contact the UK Information Commissioner's Office.

15. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Purchases by minors must be completed or authorized by a parent or legal guardian.

16. Third-Party Links

Our website may contain links to independent third-party websites or services.

We are not responsible for the privacy practices of those third parties. You should review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, services, technology, or legal obligations.

The latest version will be published on this page with an updated effective date.

18. Contact Us

For privacy questions or requests, contact:

AEGYZ LTD
Company Number: 17251941
46 Throwley Way
Sutton, Surrey
England, SM1 4AF
Email: info@aegyzz.shop