Parts Request

Parts Request

Missing something? Whether it's a page of your pattern, a chart that won't display, or a pattern you wish we stocked — this is the place to ask.

Missing or damaged pattern files

If your download is incomplete — a missing page, a broken chart, or an unreadable file — email us and we'll send a fresh, complete copy at no charge. Include:

  • Your order number
  • The pattern name
  • What's missing or not working (a screenshot helps)

Lost your download?

No problem. Email us from the address you used at checkout with your order number, and we'll restore your download links.

Request a pattern

Looking for a type of pattern we don't stock yet — a specific garment, toy, or home decor piece? Tell us what you'd like to make and your skill level, and we'll do our best to add it to the store.

How to reach us

Send all requests to aegyz4503@gmail.com. We reply within 1–2 business days.

AEGYZ LTD · 46 Throwley Way, Sutton, Surrey, England, SM1 4AF